Technical Communication Services Overview

Companies and organizations worldwide share the situation of phenomenal growth in information resources. No matter what the subject matter, the needs are the same. You need better, more integrated processes; more intuitive information models; and talented people to organize and manage the myriads of information formats: images, texts, files, and other assets found in often overlapping, redundant, locations.

My talent resides in helping organizations devise solutions for how to handle their information capital. I formulate structures that are flexible enough to handle varieties of information. I put processes in place to ensure that authors (anyone who devises and creates information assets) know how to create assets according to standards. I also know how to choose technology and other solutions to support your information management requirements. The solutions I provide typically fall into three areas from which I've found companies and organizations gain the most benefit in terms of managing information:

Content Management

Organization Design
Integral to any authoring and content management strategy are the organizational principles governing its use. Metadata, thesauri, nomenclature—how your subject matter exists, integrates, and functions are foremost in my expertise.

Information Architecture
The art and science of structuring and organizing information to provide intuitive access to content. I implement IA across media at the authoring, development, and programmatic levels, creating usable, well conceived content formats.

Website Development

Integration
It is not enough to simply build websites. That's the easy part. What's difficult is ensuring websites integrate into everything else you do. Why, for instance, build sites where content is locked into markup when it's normally free of markup at its point of creation? Why create a Web publishing process that occurs separately from print publishing processes? Why not author once and multi-purpose content to do many things in addition to providing Web content?

Using advanced features of XML, XHTML, cascading sytle sheets, and other technologies, I create scalable layouts to support your content—and your processes—into the future as they evolve and mature. If databasing is an option, your site can be built with elegant interfaces for easy content manipulation for maintenance by just about anyone.

Technical Writing

Single Sourcing & Repurposing
Produce once, publish in multiple formats—manuals, web sites, CD-ROM's and more. I use industry standard authoring tools and specialze in getting the most out of your information mile.

Scientific Website Content & Development
I provide solid content development and management from print to Web for academic, agricultural, industrial and other scientific research and development organizations and businesses.